Director of Operations
firstname.lastname@example.org, 609-466-0427 ext. 1003
As Director of Operations, Scott ensures the coordination of all interacting processes within Verus. His key areas of responsibility include service delivery, setting integration strategy, application development, and continual improvement of operational processes. In this role, Scott is tasked with building and running an internal infrastructure that is designed to support business needs and company initiatives. He collaborates with all departments to successfully incorporate technology, ideas, and processes across business functions to drive adoption of innovative practices and improve organizational performance. Additionally, Scott customizes and implements systems and platforms designed to optimize the customer experience. He also partners with Senior Management to create both short and long-term strategic plans.
Scott is a certified Project Management Professional (PMP) and has been managing business and information technology professionals and processes since 1998. He specializes in the design of mass tort litigation systems and accompanying operational processes. Scott’s mass tort claims experience began at the Center for Claims Resolution where he designed, developed and integrated mass tort claims processing, legal cost management, and accounting modules before moving into leadership roles first in Information Technology and then Operations.
In his time outside of work, Scott enjoys spending time with his family including participation as a parent leader in the Boy Scouts of America. He is a fan of most sports including ice hockey, football, basketball and baseball. He also enjoys running and entering 5k and 10k races.