Artificial intelligence has emerged as one of the most transformative forces in the legal sector. On September 10, 2025, a panel of experts examined how AI is reshaping litigation support and what this means for law firms, settlement administrators, and the broader legal ecosystem.
Moving Beyond Hype to Practical Impact
The discussion underscored that AI in litigation is no longer an abstract idea or a future aspiration. Its impact is already being felt in the way firms manage cases, engage claimants, and analyze data. From automating repetitive administrative tasks to forecasting potential outcomes, AI offers tangible improvements in efficiency and accuracy.
AI’s real value is in enhancing—not replacing—human expertise. By handling the volume and speed that complex litigation demands, AI frees legal professionals to focus on strategic judgment, nuanced negotiations, and client care.
Key Areas of Transformation
The panelists highlighted several areas where AI is delivering meaningful change:
- Research: Indispensable research partner for paralegals, enabling faster case preparation, smarter data analysis, and more accurate insights without sacrificing diligence or oversight.
- Case Management: Intelligent workflow automation is reducing bottlenecks in intake, record acquisition, and document processing.
- Predictive Analytics: AI models are providing early insights into litigation trends, potential settlement values, and market dynamics.
- Data Integrity: Strong governance frameworks are critical to ensuring compliance, accuracy, and audit readiness in an AI-enabled environment.
- Claimant Engagement: Smart tools are improving responsiveness, communication, and overall claimant experience, which in turn supports stronger outcomes.
These applications illustrate how AI can serve as both a catalyst for innovation and a safeguard for process integrity in high-stakes, high-volume matters.
Navigating Opportunities and Responsibilities
The promise of AI is vast, but so too are the responsibilities. The panel addressed essential questions of privacy, ethics, and transparency, reminding us that technology should never outpace accountability. Human oversight remains indispensable to ensuring fairness, protecting data, and upholding trust.
The emerging consensus is clear: AI must be viewed as a partner in the pursuit of justice, not as a substitute for the professional judgment that defines the legal field.
Looking Ahead: A Collaborative Future
As courts, firms, and service providers adapt to this new reality, those who embrace AI with foresight and responsibility will be better positioned to serve clients and communities. The future of litigation support will depend not only on technological adoption, but on collaboration across the legal ecosystem to establish best practices, share learnings, and keep the focus squarely on outcomes that advance fairness and efficiency.
At Verus, we are committed to fostering these conversations and providing the expertise, transparency, and accountability that help our partners navigate this evolving landscape.
We see Artificial intelligence as a tool to support the work we already do, not as a means to replace the people behind that work. Our goal is to use this new technology to make our current team and processes more efficient and to improve accuracy. With that in mind, our focus is on using AI to handle time-consuming, repetitive tasks so our experts can redirect their energy on the work that requires nuanced judgment, emotional intelligence, and creative thinking. We are exploring AI tools to automate document classification and review, speed development of reports, and provide quick, self-serve answers to guide smarter decisions. As with any new tool, the heart of our future plans, will be designing thoughtful training to equip our teams to leverage the benefits of these tools in order to maximize their usefulness to our clients. By approaching AI thoughtfully, Verus can stay apace of industry changes, bring more value to our clients, and give our staff the tools they need to work in a fast-changing world while keeping human oversight at the core.
