Senior Director of Operations – Case Management
As Senior Director of Operations, Sara is responsible for Verus’ Case Management business where she oversees all operational aspects from data collection and record acquisition to document processing, portfolio analysis and claims aggregation/submission. As a Six-Sigma black belt she uses her extensive operational experience in data analysis and change management to drive operational efficiencies while constantly seeking to improve the client experience.
Sara started her career as an Attorney in New York where she drafted wills and trusts, represented estates, and assisted families with nursing home and elder care matters. She later moved to focus on operations in healthcare where she held senior operational roles with hospitals in New York and New Jersey, working on standardizing processes, ensuring operations excellence, and impacting the bottom line. Sara is a licensed attorney in New York, earning her JD from Fordham University School of Law. She earned as MBA from Rutgers Business School with a concentration in Strategy & Leadership.