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The Five Pillars of an Effective Mass Tort Call Center

The Five Pillars of an Effective Mass Tort Call Center

For law firms with significant mass tort practices, call centers are a must. There are simply too many clients and too many phone calls to and from those many clients during a mass tort for a law firm’s intake or client care staff to handle on their own. But an...

Third Johnson and Johnson Talc Lawsuit Bankruptcy Filing

Third Johnson and Johnson Talc Lawsuit Bankruptcy Filing

Following through on what its worldwide vice president of litigation said during an October 2023 quarterly call (which we covered in an earlier blog post), Johnson & Johnson has announced plans to move one of its subsidiaries to Texas in preparation for a third...

Liability Forecasting: Vital for Mass Tort Settlements

Liability Forecasting: Vital for Mass Tort Settlements

Liability forecasting plays an important role in mass tort settlements. One effect of the four-decades-long asbestos litigation is that defendants in mass tort cases often create large settlement trusts through which they compensate current and future claimants for...

Leveraging Data to Negotiate Stronger Mass Tort Settlements

Leveraging Data to Negotiate Stronger Mass Tort Settlements

As with the other cases they litigate, plaintiffs’ attorneys will negotiate mass tort settlements to secure maximum compensation for their injured clients. But mass tort cases, for a number of reasons, are more complex to litigate and settle than typical personal...

High Reliability Organizations and Law Firms

High Reliability Organizations and Law Firms

High Reliability Organizations (“HRO”) are institutions that operate in complex, hazardous environments, making few mistakes (i.e., medical errors, air traffic errors) over long periods of time. HROs have existed since the 1980s in the aircraft carrier, air traffic...